Could you please compare the Request Link which is present in the notification and the link which is on the browser URL after you click on the Request Link and see if you can find something there.
And if nothing helps,please send us an e-mail to our Support Team at support@servicedeskplus.com with this forum link for further assistance.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
And if nothing helps,please send us an e-mail to our Support Team at support@servicedeskplus.com with this forum link for further assistance.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice