Please refer to the below link where we have an update on JIRA integration:
https://forums.manageengine.com/topic/external-action-plugin-feature-in-sdp
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
https://forums.manageengine.com/topic/external-action-plugin-feature-in-sdp
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice