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Re : Problem with restoring data

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We have seen few scenario where it throws this error when the backup size is huge,you may follow the below instructions for a temporary workaround:

 1.Download and install 7zip on a machine where the backup is stored.

2.Make a copy of the backup file and rename it with a .zip extension.

3.Extract the file and remove the following folders from the backup file using 7zip.

\custom
\archive
\fileattachments
\inlineimages

4.Try restoring the modified backup file.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice

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