By default Iphone App will you AD authentication. It will not support Multi Domain login. Requesters cannot login. Make sure you have generate the API key for your account from Admin-->Technician. Save the settings. Try to login into the application.
If the issue persist, use this settings in Iphone App
Servername: demo.servicedeskplus.com port 80 Username/password: demo/demo
@Guest: You can get to know the build number of the application from Help-->About when you login into the Servicedesk application (via browser)
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
If the issue persist, use this settings in Iphone App
Servername: demo.servicedeskplus.com port 80 Username/password: demo/demo
@Guest: You can get to know the build number of the application from Help-->About when you login into the Servicedesk application (via browser)
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice