Send me the StartDB.bat file from SDP-home/bin folder and wrapper.conf file from SDP-home/server/default/conf folder. Let me know the RAM Size in Servicedesk server.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice