Re : Tasks not being created

      We tried reproducing this issue in our end with no success. Please check if the prefigured tasks in the template are enabled. If all the configuration are good and if the issue persist, then take a screen-shot of the template that you have created and send it to support@servicedeskplus.com along with your contact details. 

Note:  Please mention the request id 6902050 in your email.

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