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Incident Templates

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1) I'd like to make some of my custom fields larger than the one-two lines that seem to be the default. Is there a way to do that? Example I have some custom drag and drop text fields, I'd like to make them larger like the "Description" field in the "Requester Details" section when I drag the fields into the Canvas.

2) Is there a way to 'widen' the area for the Drag n Drop fields in the "Canvas" area?  Ex. If I create a field like "Updated Phone Number" and drag and drop onto the Canvas, the name appears truncated as "Updated Phone..."

3) Last, I'm looking for a way to have sequential approvals that are dependent on the decision of other people. Ex: I want to submit a request to 2 or 3 people to approve.  If 1st person approves, it goes to 2nd person, if that person approves it goes to the last. If anyone does not approve, the workflow stops.

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