So,can i say that you want Technicians under a specific Technician Group to view only certain categories.If that is so,we do have a feature already on our list which can be further tracked using a Feature Id: SDF-38715.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice