The Changes of the type "Standard" are pre-approved changes and so they will be marked as Approved as soon as you create the Change.
You can configure this under Admin\Change Types and edit each Change Type and enable\disable this Pre-approved option.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
You can configure this under Admin\Change Types and edit each Change Type and enable\disable this Pre-approved option.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice