Dear Users,
Hotfix 8214 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/service-packs.html
Hotfix 8214 has been released and can be downloaded from the URL below,
http://www.manageengine.com/products/service-desk/service-packs.html
Existing customers, kindly note, that the upgrade to 8214 can be done only over builds 8212 or 8213
Issues Fixed in 8214
SD-53170 : Request catalog section is included with scroll bars each on left side and right side panel. This will allow to display the Request catalog templates easily even when the Template Categories are scrolled down and selected.
SD-53414 : In some cases, NullPointerException upon performing the upgrade to 8213 is fixed.
SD-53500 : After upgraded to 8213, Column Chooser is not working under Assets tab is fixed.
SD-53855 : While closing request through Servlet API,close Accepted, close comments, closure code and closure comments not get set.(From build 8213,Servlet API operation parameters supported only in lowercase)
Please refer to the below link for the steps to install the patch.
http://www.manageengine.com/products/service-desk/service-packs.html#sp
Regards,
ServiceDesk Plus Team
http://www.manageengine.com/products/service-desk/service-packs.html#sp
Regards,
ServiceDesk Plus Team