Hi,
Please find the modified query with notes and worklog.
SELECT wo.WORKORDERID "Request ID",rtdef.NAME "Request Type",aau.FIRST_NAME "Requester",dpt.DEPTNAME "Department",urgdef.NAME "Urgency",impdef.NAME "Impact",pd.PRIORITYNAME "Priority",cd.CATEGORYNAME "Category",longtodate(wo.CREATEDTIME) "Created Time",wo.TITLE "Subject",qd.QUEUENAME "Group",ti.FIRST_NAME "Technician",longtodate(rc.MM2COMPLETEREQUEST) "Time Spent",(wo.TIMESPENTONREQ/3600000) "Time Elapsed",ti1.FIRST_NAME "Assigned Technician",longtodate(rc.EXECUTEDTIME) "Executed Time",longtodate(rc.DATETIME) "Cost entry date",rc.AMOUNT "Amount",rc.DESCRIPTION "Time Spent Description",nt.notestext'Notes' FROM WorkOrder wo LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID LEFT JOIN DepartmentDefinition dpt ON wo.DEPTID=dpt.DEPTID LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN CategoryDefinition cd ON wos.CATEGORYID=cd.CATEGORYID LEFT JOIN SDUser td ON wos.OWNERID=td.USERID LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID LEFT JOIN UrgencyDefinition urgdef ON wos.URGENCYID=urgdef.URGENCYID LEFT JOIN ImpactDefinition impdef ON wos.IMPACTID=impdef.IMPACTID LEFT JOIN RequestTypeDefinition rtdef ON wos.REQUESTTYPEID=rtdef.REQUESTTYPEID LEFT JOIN PriorityDefinition pd ON wos.PRIORITYID=pd.PRIORITYID LEFT JOIN WorkOrder_Queue woq ON wo.WORKORDERID=woq.WORKORDERID LEFT JOIN QueueDefinition qd ON woq.QUEUEID=qd.QUEUEID LEFT JOIN RequestCharges rc ON wo.WORKORDERID=rc.WORKORDERID LEFT JOIN SDUser td1 ON wos.OWNERID=td1.USERID LEFT JOIN AaaUser ti1 ON td1.USERID=ti1.USER_ID left join notes nt on wo.workorderid=nt.workorderid WHERE wo.CREATEDTIME >= UNIX_TIMESTAMP('2012-12-01 00:00:00')*1000 AND wo.CREATEDTIME <= UNIX_TIMESTAMP('2013-08-31 23:59:59')*1000 and wo.ISPARENT=1
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Please find the modified query with notes and worklog.
SELECT wo.WORKORDERID "Request ID",rtdef.NAME "Request Type",aau.FIRST_NAME "Requester",dpt.DEPTNAME "Department",urgdef.NAME "Urgency",impdef.NAME "Impact",pd.PRIORITYNAME "Priority",cd.CATEGORYNAME "Category",longtodate(wo.CREATEDTIME) "Created Time",wo.TITLE "Subject",qd.QUEUENAME "Group",ti.FIRST_NAME "Technician",longtodate(rc.MM2COMPLETEREQUEST) "Time Spent",(wo.TIMESPENTONREQ/3600000) "Time Elapsed",ti1.FIRST_NAME "Assigned Technician",longtodate(rc.EXECUTEDTIME) "Executed Time",longtodate(rc.DATETIME) "Cost entry date",rc.AMOUNT "Amount",rc.DESCRIPTION "Time Spent Description",nt.notestext'Notes' FROM WorkOrder wo LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID LEFT JOIN DepartmentDefinition dpt ON wo.DEPTID=dpt.DEPTID LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN CategoryDefinition cd ON wos.CATEGORYID=cd.CATEGORYID LEFT JOIN SDUser td ON wos.OWNERID=td.USERID LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID LEFT JOIN UrgencyDefinition urgdef ON wos.URGENCYID=urgdef.URGENCYID LEFT JOIN ImpactDefinition impdef ON wos.IMPACTID=impdef.IMPACTID LEFT JOIN RequestTypeDefinition rtdef ON wos.REQUESTTYPEID=rtdef.REQUESTTYPEID LEFT JOIN PriorityDefinition pd ON wos.PRIORITYID=pd.PRIORITYID LEFT JOIN WorkOrder_Queue woq ON wo.WORKORDERID=woq.WORKORDERID LEFT JOIN QueueDefinition qd ON woq.QUEUEID=qd.QUEUEID LEFT JOIN RequestCharges rc ON wo.WORKORDERID=rc.WORKORDERID LEFT JOIN SDUser td1 ON wos.OWNERID=td1.USERID LEFT JOIN AaaUser ti1 ON td1.USERID=ti1.USER_ID left join notes nt on wo.workorderid=nt.workorderid WHERE wo.CREATEDTIME >= UNIX_TIMESTAMP('2012-12-01 00:00:00')*1000 AND wo.CREATEDTIME <= UNIX_TIMESTAMP('2013-08-31 23:59:59')*1000 and wo.ISPARENT=1
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice