Mike,
CAB members only sends his recommendation for Change. However technician with SDChangeManger Role can only Approve the change. SDChangeManager has to login into the application and manually approve the change.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
CAB members only sends his recommendation for Change. However technician with SDChangeManger Role can only Approve the change. SDChangeManager has to login into the application and manually approve the change.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice