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Re : Updating to 8122?

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When the issue occurs please create the Support Files, Thread Dumps before restarting the services and send us the same so that we can analyze the logs and get back to you. The Support Files and the Thread Dumps can be created under the Support Tab.

You can email the logs to support@servicedeskplus.com referencing this forum post.

Thanks,
K. Andrew Navin

SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice

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