If those switches and Access points Supports SNMP then servicedesk can scan the devices. Please check whether the OID of this switch and Access points are listed under Admin-->General settings after scanning a switch and a access point.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice