Re : Expiring Evaluation license pushes primary nav below header

Execute this query in the database and restart the application

UPDATE globalconfig SET paramvalue=2 WHERE category LIKE '%license%' AND parameter='trial';

Refer to the instruction given below to connect to the Database :

For MSSQL database,connect to the query analyzer of the SQL server and execute the queries.

For  MYSQL database,connect to the database following the below steps and then execute the queries.

Open command prompt on the application server,connect to the folder ManageEngine\ServiceDesk\mysql\bin> and use the command
mysql.exe -u root -P 33366 servicedesk

For PGSQL database,connect to the database following the below steps and then execute the queries.

Open command prompt on the application server,connect to the folder ManageEngine\ServiceDesk\pgsql\bin> and use the command
psql.exe -U postgres -p 65432 -d servicedesk

Regards,
Priya K

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