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Re : Dashboard Request Summary Report

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Hi Mark,

There are no options to generate a graph for the year. However, you could use the query below to generate a report to list the count of requests for the year.

SELECT 'Inbond' "Status",  COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=1 THEN 1 ELSE NULL END) 'JAN',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=2 THEN 1 ELSE NULL END) 'FEB',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=3 THEN 1 ELSE NULL END) 'MAR',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=4 THEN 1 ELSE NULL END) 'APR',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=5 THEN 1 ELSE NULL END)  'MAY' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=6 THEN 1 ELSE NULL END)  'JUN' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=7 THEN 1 ELSE NULL END)  'JUL' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=8 THEN 1 ELSE NULL END)  'AUG' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=9 THEN 1 ELSE NULL END)  'SEP' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=10 THEN 1 ELSE NULL END)  'OCT' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=11 THEN 1 ELSE NULL END)  'NOV' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00'))=12 THEN 1 ELSE NULL END)  'DEC' 
 from workorder where workorder.ISPARENT=1 AND dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00') >= convert(varchar,'2013-01-01 00:00',21) and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (CREATEDTIME/1000),'1970-01-01 00:00:00') <= convert(varchar,'2013-12-31 23:59',21)
UNION 
SELECT 'Completed' "Status", COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=1 THEN 1 ELSE NULL END) 'JAN',
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=2 THEN 1 ELSE NULL END) 'FEB',
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=3 THEN 1 ELSE NULL END) 'MAR',
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=4 THEN 1 ELSE NULL END) 'APR',
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=5 THEN 1 ELSE NULL END)  'MAY' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=6 THEN 1 ELSE NULL END)  'JUN' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=7 THEN 1 ELSE NULL END)  'JUL' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=8 THEN 1 ELSE NULL END)  'AUG' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=9 THEN 1 ELSE NULL END)  'SEP' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=10 THEN 1 ELSE NULL END)  'OCT' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=11 THEN 1 ELSE NULL END)  'NOV' ,
COUNT(CASE WHEN COMPLETEDTIME=0 THEN NULL WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00'))=12 THEN 1 ELSE NULL END)  'DEC' 
 from workorder where workorder.ISPARENT=1 AND dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00') >= convert(varchar,'2013-01-01 00:00',21) and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (COMPLETEDTIME/1000),'1970-01-01 00:00:00') <= convert(varchar,'2013-12-31 23:59',21)
UNION 
SELECT 'OverDue' "Status", COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=1 THEN 1 ELSE NULL END) 'JAN',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=2 THEN 1 ELSE NULL END) 'FEB',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=3 THEN 1 ELSE NULL END) 'MAR',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=4 THEN 1 ELSE NULL END) 'APR',
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=5 THEN 1 ELSE NULL END)  'MAY' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=6 THEN 1 ELSE NULL END)  'JUN' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=7 THEN 1 ELSE NULL END)  'JUL' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=8 THEN 1 ELSE NULL END)  'AUG' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=9 THEN 1 ELSE NULL END)  'SEP' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=10 THEN 1 ELSE NULL END)  'OCT' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=11 THEN 1 ELSE NULL END)  'NOV' ,
COUNT(CASE WHEN MONTH(dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00'))=12 THEN 1 ELSE NULL END)  'DEC' 
 from workorder  LEFT JOIN WorkOrderStates ON workorder.WORKORDERID = WorkOrderStates.WORKORDERID where WorkOrderStates.ISOVERDUE=1 and workorder.ISPARENT=1 AND dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00') >= convert(varchar,'2013-01-01 00:00',21) and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (DUEBYTIME/1000),'1970-01-01 00:00:00') <= convert(varchar,'2013-12-31 23:59',21)

Regards,
Stephen

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