Outlook Add-in and API

Hi,

We have been developing an add-in that uses the API to bridge the gap between a technicians email and Service Desk.
Many companies have been trying out the add-in and have been very happy with the results.

 

One thing could be better and that is if a user could be authenticated with a user name and password,

the user object would then be returned from the API along with the API key and from that point we could store the key and use for other functions.

 

The Support Center Plus API has this included and works very well an simplifies the configuration process.

Is there any chance your developer are in a Xmas feeling and could implement this in your API ?

 

Best regards,
Valdi Hafdal
URL : http://www.vlink.is