I saw those hints, however I still can't figure this report out. What I am trying to do is have a daily scheduled report be emailed out that shows all open requests that have not been updated "Today". Since today is not a fixed value I'm not sure exactly how to get this out. Here is the report I started but I need to change the less than date to "Today"
SELECT ti.FIRST_NAME "Technician",wo.WORKORDERID "Request ID",aau.FIRST_NAME "Requester",wo.TITLE "Subject",ti.FIRST_NAME "Technician",sdo.NAME "Site",wos.LAST_TECH_UPDATE "Last Update Time",wo.CREATEDTIME "Created Time",wo.FR_DUETIME "Response DueBy Time",wo.DUEBYTIME "DueBy Time" FROM WorkOrder wo LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID LEFT JOIN SiteDefinition siteDef ON wo.SITEID=siteDef.SITEID LEFT JOIN SDOrganization sdo ON siteDef.SITEID=sdo.ORG_ID LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN SDUser td ON wos.OWNERID=td.USERID LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID LEFT JOIN StatusDefinition std ON wos.STATUSID=std.STATUSID WHERE (((std.STATUSNAME = N'Awaiting Reply' COLLATE SQL_Latin1_General_CP1_CI_AS) OR (std.STATUSNAME = N'Open' COLLATE SQL_Latin1_General_CP1_CI_AS)) AND ((wos.LAST_TECH_UPDATE < 1387785600000) AND (((wos.LAST_TECH_UPDATE != 0) AND (wos.LAST_TECH_UPDATE IS NOT NULL)) AND (wos.LAST_TECH_UPDATE != -1)))) AND wo.ISPARENT='1' ORDER BY 1
Thanks,
-_Rob
SELECT ti.FIRST_NAME "Technician",wo.WORKORDERID "Request ID",aau.FIRST_NAME "Requester",wo.TITLE "Subject",ti.FIRST_NAME "Technician",sdo.NAME "Site",wos.LAST_TECH_UPDATE "Last Update Time",wo.CREATEDTIME "Created Time",wo.FR_DUETIME "Response DueBy Time",wo.DUEBYTIME "DueBy Time" FROM WorkOrder wo LEFT JOIN SDUser sdu ON wo.REQUESTERID=sdu.USERID LEFT JOIN AaaUser aau ON sdu.USERID=aau.USER_ID LEFT JOIN SiteDefinition siteDef ON wo.SITEID=siteDef.SITEID LEFT JOIN SDOrganization sdo ON siteDef.SITEID=sdo.ORG_ID LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN SDUser td ON wos.OWNERID=td.USERID LEFT JOIN AaaUser ti ON td.USERID=ti.USER_ID LEFT JOIN StatusDefinition std ON wos.STATUSID=std.STATUSID WHERE (((std.STATUSNAME = N'Awaiting Reply' COLLATE SQL_Latin1_General_CP1_CI_AS) OR (std.STATUSNAME = N'Open' COLLATE SQL_Latin1_General_CP1_CI_AS)) AND ((wos.LAST_TECH_UPDATE < 1387785600000) AND (((wos.LAST_TECH_UPDATE != 0) AND (wos.LAST_TECH_UPDATE IS NOT NULL)) AND (wos.LAST_TECH_UPDATE != -1)))) AND wo.ISPARENT='1' ORDER BY 1
Thanks,
-_Rob