Kunal,
Could you please specify few scenario's where a co-ordinator or a Technician might need to do an import of Requests from an xls file.
Maljeev
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ServiceDesk Plus - Help Desk Software of your Choice
Could you please specify few scenario's where a co-ordinator or a Technician might need to do an import of Requests from an xls file.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice