Please use the below query.
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
SELECT td.TITLE 'Title',longtodate(td.SCHEDULEDSTARTTIME) 'Scheduled Start Time',longtodate(td.SCHEDULEDENDTIME) 'Scheduled End Time',td.MODULE 'Module',std.STATUSNAME 'Status',aauo.FIRST_NAME 'Assigned To',aauc.FIRST_NAME 'Created By',longtodate(td.ACTUALSTARTTIME) 'Actual Start Time',longtodate(td.ACTUALENDTIME) 'Actual End Time',td.DESCRIPTION 'Description',td.COMMENTS 'Comments' FROM taskdetails td LEFT JOIN SDUser sduo ON td.OWNERID=sduo.USERID LEFT JOIN AaaUser aauo ON sduo.USERID=aauo.USER_ID LEFT JOIN SDUser sduc ON td.OWNERID=sduc.USERID LEFT JOIN AaaUser aauc ON sduc.USERID=aauc.USER_ID LEFT JOIN StatusDefinition std ON td.STATUSID=std.STATUSID where std.STATUSNAME like 'open' order by 6
regards,
Rachana Apu
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice