Hi Eddy,
Please execute the following query report:
select qd.QUEUENAME 'Support group', au.FIRST_NAME 'Technician' from QueueDefinition qd left join Queue_Technician qt on qd.QUEUEID=qt.QUEUEID left join SdUser sd on qt.TECHNICIANID=sd.USERID left join AaaUser au on sd.USERID=au.USER_ID group by qd.QUEUENAME, au.FIRST_NAME
Best regards,
Demetrius
Please execute the following query report:
select qd.QUEUENAME 'Support group', au.FIRST_NAME 'Technician' from QueueDefinition qd left join Queue_Technician qt on qd.QUEUEID=qt.QUEUEID left join SdUser sd on qt.TECHNICIANID=sd.USERID left join AaaUser au on sd.USERID=au.USER_ID group by qd.QUEUENAME, au.FIRST_NAME
Best regards,
Demetrius
