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SQLException occured while retrieving candidate rows from the master table AuditGroup

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Hi,
When I try to delete workstation and server asset (I've 4 assets involved) i receive error message

FAILURE :Database exception while deleting Workstation.

Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.

Anyone know this problem and can help?

In serverout0.txt i have:

SQLException occured while retrieving candidate rows from the master table AuditGroup


[09:22:17:438]|[01-31-2014]|[com.adventnet.servicedesk.asset.action.WSListViewAction]|[INFO]|[163]|: Form passed is : Scan button : null, Delete button : Delete, Discover button : null, Selected list : 55820, |
[09:22:17:438]|[01-31-2014]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[163]|: -->Total audithistory count  110 for the resource 55820|
[09:22:18:829]|[01-31-2014]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[SEVERE]|[163]|: Exception while deleting workstations|
[09:22:18:829]|[01-31-2014]|[com.adventnet.servicedesk.asset.action.WSListViewAction]|[SEVERE]|[163]|: Exception occurred.|com.adventnet.persistence.DataAccessException: SQLException occured while retrieving candidate rows from the master table AuditGroup
    at com.adventnet.persistence.DeleteUtil.loadCandidateMasterRows(DeleteUtil.java:685)
    at com.adventnet.persistence.DeleteUtil.fetchRows(DeleteUtil.java:489)
    at com.adventnet.persistence.DeleteUtil.fetchRowsForSlave(DeleteUtil.java:803)
    at com.adventnet.persistence.DeleteUtil.fetchRows(DeleteUtil.java:548)
    at com.adventnet.persistence.DeleteUtil.deleteData(DeleteUtil.java:343)
    at com.adventnet.persistence.DeleteUtil.getDeleteInfo(DeleteUtil.java:91)
    at com.adventnet.persistence.ejb.interceptor.NotificationPersistenceInterceptor.process(NotificationPersistenceInterceptor.java:125)
    at com.adventnet.cis.ejb.CISPersistenceInterceptor.process(CISPersistenceInterceptor.java:59)
    at com.adventnet.persistence.ejb.PersistenceBean.delete(PersistenceBean.java:518)
    at com.adventnet.persistence.ejb.PersistenceBean.delete(PersistenceBean.java:187)
    at sun.reflect.GeneratedMethodAccessor200.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionContainer.java:683)
    at com.adventnet.authentication.interceptor.SecurityInterceptor.invoke(SecurityInterceptor.java:108)
    at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionInterceptor.java:186)
    at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstanceInterceptor.java:72)
    at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:84)
    at org.jboss.ejb.plugins.TxInterceptorCMT.runWithTransactions(TxInterceptorCMT.java:315)
    at org.jboss.ejb.plugins.TxInterceptorCMT.invoke(TxInterceptorCMT.java:148)
    at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:191)
    at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor.java:122)
    at org.jboss.ejb.StatelessSessionContainer.internalInvoke(StatelessSessionContainer.java:331)
    at org.jboss.ejb.Container.invoke(Container.java:709)
    at sun.reflect.GeneratedMethodAccessor46.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at org.jboss.mx.server.ReflectedDispatcher.dispatch(ReflectedDispatcher.java:60)
    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:62)
    at org.jboss.mx.server.Invocation.dispatch(Invocation.java:54)
    at org.jboss.mx.server.Invocation.invoke(Invocation.java:82)
    at org.jboss.mx.server.AbstractMBeanInvoker.invoke(AbstractMBeanInvoker.java:197)
    at org.jboss.mx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:473)
    at org.jboss.invocation.local.LocalInvoker.invoke(LocalInvoker.java:97)
    at org.jboss.invocation.InvokerInterceptor.invoke(InvokerInterceptor.java:90)
    at org.jboss.proxy.TransactionInterceptor.invoke(TransactionInterceptor.java:46)
    at com.adventnet.authentication.interceptor.ClientPrincipalAssociator.invoke(ClientPrincipalAssociator.java:47)
    at org.jboss.proxy.ejb.StatelessSessionInterceptor.invoke(StatelessSessionInterceptor.java:100)
    at com.adventnet.persistence.ejb.interceptor.ConstructDOProxyInterceptor.invoke(ConstructDOProxyInterceptor.java:37)
    at org.jboss.proxy.ClientContainer.invoke(ClientContainer.java:85)
    at $Proxy65.delete(Unknown Source)
    at com.adventnet.servicedesk.utils.DataAccessUtil.delete(DataAccessUtil.java:83)
    at com.adventnet.servicedesk.asset.util.AssetUtil.deleteWorkstation(AssetUtil.java:3635)
    at com.adventnet.servicedesk.asset.action.WSListViewAction.handleDelete(WSListViewAction.java:128)
    at com.adventnet.servicedesk.asset.action.WSListViewAction.execute(WSListViewAction.java:73)
    at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
    at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
    at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
    at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:162)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:704)
    at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:474)
    at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:409)
    at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:312)
    at com.adventnet.client.view.web.StateFilter.doFilter(StateFilter.java:38)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:176)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
    at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
    at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
    at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
    at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
    at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
    at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
    at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.sql.SQLException: Internal Query Processor Error: The query processor ran out of stack space during query optimization.
    at com.adventnet.db.adapter.Jdbc20DBAdapter.handleSQLException(Jdbc20DBAdapter.java:1048)
    at com.adventnet.db.adapter.Jdbc20DBAdapter.executeQuery(Jdbc20DBAdapter.java:183)
    at com.adventnet.db.api.RelationalAPI.executeQuery(RelationalAPI.java:745)
    at com.adventnet.persistence.DeleteUtil.loadCandidateMasterRows(DeleteUtil.java:644)
    ... 107 more
Caused by: java.sql.SQLException: Internal Query Processor Error: The query processor ran out of stack space during query optimization.
    at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:365)
    at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2781)
    at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2224)
    at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:628)
    at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQLQuery(JtdsStatement.java:418)
    at net.sourceforge.jtds.jdbc.JtdsStatement.executeQuery(JtdsStatement.java:1258)
    at org.jboss.resource.adapter.jdbc.WrappedStatement.executeQuery(WrappedStatement.java:250)
    at com.adventnet.db.adapter.Jdbc20DBAdapter.executeQuery(Jdbc20DBAdapter.java:175)
    ... 109 more

[09:22:18:829]|[01-31-2014]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[163]|: Error code : -9999|
[09:22:18:829]|[01-31-2014]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[163]|: Error row : null|
[09:22:18:829]|[01-31-2014]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[163]|: FAILURE :Database exception while deleting Server.<br><br> Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.|

Regards,
Michal.

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