Mike,
I was able to edit the Asset details with same role assigned to a technician. I hope there is no other role assigned to the technician. I clicked on a workstation from list view and went to the details view. Clicked on Edit option and changed the machine name.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
I was able to edit the Asset details with same role assigned to a technician. I hope there is no other role assigned to the technician. I clicked on a workstation from list view and went to the details view. Clicked on Edit option and changed the machine name.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice