Hi Liam,
In this case, please edit the Junk filter and check if the condition that you have set is correct, else edit the same and update them. Once done, restart the application and see if this works.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
In this case, please edit the Junk filter and check if the condition that you have set is correct, else edit the same and update them. Once done, restart the application and see if this works.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice