Quantcast
Channel: Support Portal
Viewing all articles
Browse latest Browse all 20315

ServiceDesk Failure to Restore Backup

$
0
0
Afternoon,

I am trying to restore a backup of ServiceDesk onto our test environment and I am getting the following error:

C:\Windows\system32>c:\ManageEngine\ServiceDesk\bin\backUpData.bat
'.\setcommonenv.bat' is not recognized as an internal or external command,
operable program or batch file.
'java' is not recognized as an internal or external command,
operable program or batch file.

Any ideas?

Thanks,
Scott

Viewing all articles
Browse latest Browse all 20315

Trending Articles