How do I associate a task type to a service request template?
I have created a task type (User Creation) and a number of different tasks (create in AD, assign to security groups,set print permissions, etc).
What I want to do then is associate this "task type" to the request template so that all the associated tasks get attached. As far as I can see you have to add each task individually.
There are some task types which are common to several different requests and it seems strange to have to create new tasks each time I create a new request template.