We have some InfoPath forms in our SharePoint site which, when submitted, are sent to SDP. SDP recognizes these forms as originating from sharepoint@domain.com. This email address doesn't exist (a default in our SharePoint set up I believe) and therefore I'm unable to close these requests.
We have the 'notify requester when ticket is closed' option enabled as default and want this to remain so. Also, we do not want to create the 'sharepoint' email address.
Therefore is it possible to turn off the notifications for requests originating from a specific email address?
Thanks.