Re : Unable to assotiate group to template

I couldn't recreate this scenario on my end.

We do have another scenario where an Administrator(user with SDAdmin role) assigns the template to a Technician Group in which he is not part of and then the template will not be visible for him.

If the above is not the scenario,please raise this issue with our Support Team at support@servicedeskplus.com for further assistance.

Maljeev
SDP Support - FAQ
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