Demetrius,
Please use the below query.
select top 20 MAX(AaaUser.first_name) 'Requester', qd.QUEUENAME "Group" ,cd.CATEGORYNAME "Category",scd.NAME "Sub Category",icd.NAME "Item" ,count(*) 'Count' from WorkOrder wo left join AaaUser on wo.requesterid = AaaUser.user_id inner join WorkOrder_Threaded on wo.workorderid = WorkOrder_Threaded.thd_woid LEFT JOIN WorkOrderStates wos ON wo.WORKORDERID=wos.WORKORDERID LEFT JOIN ItemDefinition icd ON wos.ITEMID=icd.ITEMID LEFT JOIN CategoryDefinition cd ON wos.CATEGORYID=cd.CATEGORYID LEFT JOIN SubCategoryDefinition scd ON wos.SUBCATEGORYID=scd.SUBCATEGORYID LEFT JOIN WorkOrder_Queue woq ON wo.WORKORDERID=woq.WORKORDERID LEFT JOIN QueueDefinition qd ON woq.QUEUEID=qd.QUEUEID where WorkOrder_Threaded.workorderid = WorkOrder_Threaded.thd_woid and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.CREATEDTIME /1000),'1970-01-01 00:00:00')>=('2009-08-01 00:00:00') and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.CREATEDTIME /1000),'1970-01-01 00:00:00')<=('2009-08-31 23:59:59') group by AaaUser.first_name,qd.QUEUENAME,cd.CATEGORYNAME,scd.NAME,icd.NAME order by 5 desc
regards,
Rachana Apu