We do have a configuration that can be set through the database using a query.
Say for example,you need to change the identifier as '@@' and then you may execute the below query in the database.
update globalconfig set paramvalue='@@' where parameter='Title_Delimiter';
Note:
Restart the application for the changes to take place.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Say for example,you need to change the identifier as '@@' and then you may execute the below query in the database.
update globalconfig set paramvalue='@@' where parameter='Title_Delimiter';
Note:
Restart the application for the changes to take place.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice