Re : Postgres not initializing on Ubuntu 12.04
I had the same problem when installing the 64bit application as root user on Ubuntu 12.04LTS x64.Solved installing as user created during O.S: installation.
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Re : First call resolution report - SQL error
that's a good start, but as Demetrius said, we'll need to tweak it to date range and group, and to perhaps include date in a column and or group as well.thanks so far, gets us going with the hard part...
View ArticleAttachment image in report
it is possible to add attached image from email column into new query report?
View ArticleRe : Service Desk Server not Starting
Change the application port to 9090 using changewebserverport.bat file. Refer to the instruction in the link given...
View ArticleRe : Manageengine.Service Desk Version: 8.1.0 Build 8125 Server not Starting
Change the application port to 9090 using changewebserverport.bat file. Refer to the instruction in the link given...
View ArticleRe : Hotfix 8121 Released
Take a print screen of the current screen and add the paste it in the description of the request. Check whether this issue is resolved,SDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : Question about Email command
Sakarin,Can you send me the email command that your used.Regards,Priya KSDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : Reporting on changes based on the Services Affected
Hi Silsha,The report you requested can be achieved using a Query.So please provide us the following details for generating the Query.Your version and build number of Service Desk plus.Database type...
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Re : Report range time ( between hours )
Hi again, Yes, of course, and thank you for your job.We need somethig like this.: But ,First, we need that the month apperas in order, January, Febrary...in our report are...random.Second, there is any...
View ArticleRe : Service Desk Server not Starting
As per the screenshot your request to open SDP is going to internet . Pleas use this URL and tryhttp://localhost:8080 Rohit Salujarohitssaluja@gmail.com
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Re : Report range time ( between hours )
Hi again, Thank you a lot for your effort. We are looking for, something like this: But :First.- We need that the Month appears in order, in our report appears.....random.Second.- It´s possible that...
View ArticleRe : Add new custom language
thanks sir.what if i just want to translate the users part?
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Re : how do i perform email commands in service desk plus pro?
I simply can't get this stuff to work. After many attempts I've just got a host of test calls logged.This is the call that was logged from the sent emailYou'll notice that the controls appear in the...
View ArticleRe : Adding requester using API causes exception
Check whether the Site of the requester has a Timezone associated to it under Admin-->sites. If so remove the site details and try to add the requester.Regards,Priya KSDP Support - FAQServiceDesk...
View ArticleRe : Change request ID identifier ##Number## to something else.
We do have a configuration that can be set through the database using a query.Say for example,you need to change the identifier as '@@' and then you may execute the below query in the database.update...
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Re : Report range time ( between hours )
Hi,All ......like yesterday :-)Fields with 0 appears and month have a random order.It´ss complicated, i know.....but thankyou very muchBest regards
View ArticleRe : Query report Data Truncation error
The query i gave you earlier,did that throw an error or whether the results wasn't the one you expected.MaljeevSDP Support - FAQServiceDesk Plus - Help Desk Software of your Choice
View ArticleRe : Change request ID identifier ##Number## to something else.
Thank you for your response, this was exactly what i was looking for.Best Regards.
View ArticleHow to add "Purchase Order No." information in asset report
Hi, I am using this query to generate a asset report ( in use workstation report with many informations ) : SELECT MAX(deptDef.DEPTNAME) "Department",MAX(workstation.WORKSTATIONNAME)...
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