Stop the ManageEngine ServiceDesk plus service in the Services window, if it is running. Then verify whether mysqld-nt,java.exe,wrapper.exe are running in the Task Manager Processes list. If so end the processes and start the server from the command prompt using <SD+ Home>\bin\run.bat script
cmd>SDP-HOME/bin>run.bat
If any error messages are displayed please send us the error message of it.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
cmd>SDP-HOME/bin>run.bat
If any error messages are displayed please send us the error message of it.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice