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Re : WO and CM task report needed.

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Please use the below queries.

Select WorkOrderToTaskDetails.workorderid'Request ID ' , taskdetails.taskid'TaskID',  TaskDetails.TITLE'Task Title' ,TaskDetailsOwner.FIRST_NAME 'Task Owner',longtodate(TaskDetails.CREATEDDATE) 'Task Created Date'  ,qd.queuename 'group name'      from taskdetails LEFT JOIN WorkOrderToTaskDetails ON WorkOrderToTaskDetails.taskid=TaskDetails.taskid LEFT JOIN StatusDefinition ON TaskDetails.STATUSID=StatusDefinition.STATUSID LEFT JOIN AaaUser TaskDetailsCreater ON TaskDetails.CREATEDBY=TaskDetailsCreater.USER_ID LEFT JOIN AaaUser TaskDetailsOwner ON TaskDetails.OWNERID=TaskDetailsOwner.USER_ID left join queuedefinition qd on qd. Queueid=taskdetails.groupid   where taskdetails.createddate>= <from_lastmonth> and taskdetails.createddate<=  <to_lastmonth>

 

Select changedetailstotaskdetails.changeid 'Change  ID ' , taskdetails.taskid'TaskID',  TaskDetails.TITLE'Task Title' ,TaskDetailsOwner.FIRST_NAME 'Task Owner',longtodate(TaskDetails.CREATEDDATE) 'Task Created Date'  ,qd.queuename 'group name'      from taskdetails LEFT JOIN changedetailstotaskdetails  ON changedetailstotaskdetails.taskid=TaskDetails.taskid LEFT JOIN StatusDefinition ON TaskDetails.STATUSID=StatusDefinition.STATUSID LEFT JOIN AaaUser TaskDetailsCreater ON TaskDetails.CREATEDBY=TaskDetailsCreater.USER_ID LEFT JOIN AaaUser TaskDetailsOwner ON TaskDetails.OWNERID=TaskDetailsOwner.USER_ID left join queuedefinition qd on qd. Queueid=taskdetails.groupid   where taskdetails.createddate>= <from_lastmonth> and taskdetails.createddate<=  <to_lastmonth>

How to compare date column with auto filled date templates?
  1. Here is the example for getting this week data - CREATEDTIME >= <from_thisweek> AND CREATEDTIME <= <to_thisweek>
  • <from_thisweek> - Starting date of this week
  • <to_thisweek> - Ending date of this week
  • Available Date Templates
    • Today - <from_today> - <to_today>
    • This week - <from_thisweek> - <to_thisweek>
    • Last week - <from_lastweek> - <to_lastweek>
    • This month - <from_thismonth> - <to_thismonth>
    • Last month - <from_lastmonth> - <to_lastmonth>
    • This quarter - <from_thisquarter> - <to_thisquarter>
    • Last quarter - <from_lastquarter> - <to_lastquarter>
    • Yesterday - <from_yesterday> - <to_yesterday>


    regards,
    Rachana Apu


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