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Re : Report work Tecnicians SDP

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Edit the datelimit and then run the query.

 

select wo.WORKORDERID 'Request ID' ,(select CASE WHEN wohd.COLUMNNAME = 'OWNERID' THEN 'Technician' ELSE 'GROUP' END ) 'Changes in',dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.CREATEDTIME/1000),'1970-01-01 00:00:00') 'Created Time',dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (woh.OPERATIONTIME/1000),'1970-01-01 00:00:00') 'Operation Time',dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.COMPLETEDTIME/1000),'1970-01-01 00:00:00') 'Closed Time',((wo.TIMESPENTONREQ/1000)/3600) 'Time Spent (Hrs)',COALESCE((select QUEUENAME from QueueDefinition where wohd.COLUMNNAME = 'QUEUEID' and ( cast(wohd.PREV_VALUE as varchar) = QUEUEID) ), (select aau.FIRST_NAME from AaaUser aau where wohd.COLUMNNAME = 'OWNERID' and cast(wohd.PREV_VALUE as varchar) = aau.USER_ID)) 'Assign From', COALESCE((select QUEUENAME from QueueDefinition where wohd.COLUMNNAME = 'QUEUEID' and ( cast(wohd.CURRENT_VALUE as varchar) = QUEUEID) ), (select aau.FIRST_NAME from AaaUser aau where wohd.COLUMNNAME = 'OWNERID' and cast(wohd.CURRENT_VALUE as varchar) = aau.USER_ID)) 'Assign To', (select aau.FIRST_NAME from AaaUser aau where wohd.COLUMNNAME = 'OWNERID' and cast(wohd.PREV_VALUE as varchar) = aau.USER_ID) 'Assign From'  from WorkOrder_Threaded wot INNER JOIN WorkOrder wo ON wot.WORKORDERID = wo.WORKORDERID LEFT JOIN WorkOrderHistory woh ON wo.WORKORDERID = woh.WORKORDERID LEFT JOIN WorkOrderHistoryDiff wohd ON woh.HISTORYID = wohd.HISTORYID where wohd.COLUMNNAME in ( 'QUEUEID', 'OWNERID' ) and (wot.THD_WOID = wot.WORKORDERID)and wohd.PREV_VALUE IS NOT NULL and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.CREATEDTIME /1000),'1970-01-01 00:00:00')>=('2009-08-01 00:00:00') and dateadd(s,datediff(s,GETUTCDATE() ,getdate()) + (wo.CREATEDTIME /1000),'1970-01-01 00:00:00')<=('2009-08-31 23:59:59')

regards,
Rachana Apu

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