Currently what we have is option to approve a Request/Service Request and also have options for Technicians and Requesters to add attachments onto the Request/Service Request.
Do you mean to say that you need an option to attach a document on the approval mail and maybe have approvers approve the document and say that its approved?
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Do you mean to say that you need an option to attach a document on the approval mail and maybe have approvers approve the document and say that its approved?
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice