Hi,
Find one request in your group and query using the RequestID as the workorderid (replace xxxxxx below)
SELECT * FROM workorder_queue where WORKORDERID=xxxxxx
Tat will give your QUEUEID which is your technician/support group.
I would however suggest that the structure has changed so I would not use these old queries to delete anything.
My queueid is 3, but mouseover on the support groups shows cild=4022737 and not any form of queueid in the mouseover :(
I'm running build 8123 but my test system is the same running build 8203.
Regards,
Dean