Part of our account creation process includes receiving an AUP form signed by the department manager requesting access for new users. With our old ticketing system my process was to manually paste the new employee's name onto all of the child tickets aka tasks. Is there a process that I can use to automatically have the contents of a field on the incident template, lets say "New Employee Name: Freddie Kruger" automatically be parsed into the Task Titles? The tasks would be listed like this, New User AD Account - Freddie Kruger. It would save me hours of cutting and pasting at the end of the month?
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