Perform a telnet from the Server to the machine on port 9000 (agent port).
telnet machinename 9000
If the agent port is blocked then you will face this issue.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
telnet machinename 9000
If the agent port is blocked then you will face this issue.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice