Hi Jason,
My thoughts are some from your team has manually added the description into non-IT assets since this group is normally not scanned by SDP and does not require licenses.
Are you using Telnet/SSH or snmp when you try scanning your phones?
If you need more information about each phone you would need to use OpManager. If OPM is not able to identify the devices and collect information you would need to check with Mitel if they have any Mib for your modell and import those to OPM
You can sync inventory data between the two products.
Cheers
/Thorir
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