Thanks for the reply,
Backup Size: 1.867 Kb
Command Prompt:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>cd\
C:\>cd ManageEngine\ServiceDesk\bin\
C:\ManageEngine\ServiceDesk\bin>backUpData.bat
Starting....
Jan 27, 2014 3:50:15 PM com.adventnet.servicedesk.server.utils.SDDataManager set
StandAlone
INFO: Going to set the standAlone param as : true
Jan 27, 2014 3:50:15 PM com.adventnet.servicedesk.server.utils.SDDataManager set
StandAlone
INFO: Going to reset rootDir using server.dir
Jan 27, 2014 3:50:15 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rootDir :: ..
Jan 27, 2014 3:50:15 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: netutilsData :: {RELEASE={version=8.2.0}, BUILD={number=8216}}
Jan 27, 2014 3:50:15 PM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGener
ator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
*************************************************************
Number of tables found : 1235
-------------------------------------------------------------
Build number : 8216
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
====================================================
Exiting $^$%^&$%^&$%^
File added to zip ..\custom\customimages
File added to zip ..\custom\customimages\accesspoint_citype.png
File added to zip ..\custom\customimages\access_point_icon.png
File added to zip ..\custom\customimages\AcmeLogo.gif
File added to zip ..\custom\customimages\aix_citype.png
File added to zip ..\custom\customimages\aix_icon.png
File added to zip ..\custom\customimages\aix_workstation.png
File added to zip ..\custom\customimages\apache_citype_icon.png
File added to zip ..\custom\customimages\apache_server.png
File added to zip ..\custom\customimages\apple_citype_icon.gif
File added to zip ..\custom\customimages\ApplicationServer.png
File added to zip ..\custom\customimages\applications_citype.png
File added to zip ..\custom\customimages\applications_icon.png
File added to zip ..\custom\customimages\asset_drive_icon.gif
File added to zip ..\custom\customimages\asset_general_icon.gif
File added to zip ..\custom\customimages\asset_memory_icon.gif
File added to zip ..\custom\customimages\asset_network_icon.gif
File added to zip ..\custom\customimages\asset_node_icon.gif
File added to zip ..\custom\customimages\asset_os_icon.gif
File added to zip ..\custom\customimages\asset_port_icon.gif
File added to zip ..\custom\customimages\asset_printer_icon.gif
File added to zip ..\custom\customimages\asset_software_icon.gif
File added to zip ..\custom\customimages\asset_usb_icon.gif
File added to zip ..\custom\customimages\businessservice_citype.png
File added to zip ..\custom\customimages\businessservice_icon.png
File added to zip ..\custom\customimages\citype_icon.png
File added to zip ..\custom\customimages\cluster.png
File added to zip ..\custom\customimages\cluster_icon.png
File added to zip ..\custom\customimages\CompanyLogo.gif
File added to zip ..\custom\customimages\Custom_HeadLogo.gif
File added to zip ..\custom\customimages\Custom_LoginLogo.gif
File added to zip ..\custom\customimages\dashboardtable-bg.gif
File added to zip ..\custom\customimages\dashboardtable-bg.png
File added to zip ..\custom\customimages\DatabaseServer.png
File added to zip ..\custom\customimages\database_citype.png
File added to zip ..\custom\customimages\database_icon.png
File added to zip ..\custom\customimages\datacenter_citype.png
File added to zip ..\custom\customimages\datacenter_icon.png
File added to zip ..\custom\customimages\db2_citype.png
File added to zip ..\custom\customimages\department.png
File added to zip ..\custom\customimages\department_citype_icon.png
File added to zip ..\custom\customimages\Documents_icon.png
File added to zip ..\custom\customimages\document_citype.png
File added to zip ..\custom\customimages\document_icon.png
File added to zip ..\custom\customimages\FileServer.png
File added to zip ..\custom\customimages\firewall_citype.png
File added to zip ..\custom\customimages\firewall_icon.png
File added to zip ..\custom\customimages\hpux_citype.png
File added to zip ..\custom\customimages\hpux_icon.png
File added to zip ..\custom\customimages\hpux_workstation.png
File added to zip ..\custom\customimages\ibm_citype.png
File added to zip ..\custom\customimages\ibm_icon.png
File added to zip ..\custom\customimages\IBM_workstation.png
File added to zip ..\custom\customimages\IIS_server.png
File added to zip ..\custom\customimages\ips_citype.png
File added to zip ..\custom\customimages\ips_icon.png
File added to zip ..\custom\customimages\it_service_citype.png
File added to zip ..\custom\customimages\IT_service_icon.png
File added to zip ..\custom\customimages\keyboard.png
File added to zip ..\custom\customimages\keyboard_citype_icon.png
File added to zip ..\custom\customimages\linux_citype.png
File added to zip ..\custom\customimages\linux_icon.png
File added to zip ..\custom\customimages\linux_workstation.png
File added to zip ..\custom\customimages\mac_server.png
File added to zip ..\custom\customimages\mac_workstation.png
File added to zip ..\custom\customimages\mssql_citype.png
File added to zip ..\custom\customimages\mssql_icon.png
File added to zip ..\custom\customimages\mysql_citype.png
File added to zip ..\custom\customimages\mysql_icon.png
File added to zip ..\custom\customimages\network_citype.png
File added to zip ..\custom\customimages\network_icon.png
File added to zip ..\custom\customimages\new_CI_icon.png
File added to zip ..\custom\customimages\ntp_citype.png
File added to zip ..\custom\customimages\ntp_icon.png
File added to zip ..\custom\customimages\oracle_citype.png
File added to zip ..\custom\customimages\oracle_icon.png
File added to zip ..\custom\customimages\people_citype.png
File added to zip ..\custom\customimages\people_icon.png
File added to zip ..\custom\customimages\printer_citype.png
File added to zip ..\custom\customimages\printer_icon.png
File added to zip ..\custom\customimages\projecter_icon.png
File added to zip ..\custom\customimages\projector.png
File added to zip ..\custom\customimages\rack_citype.png
File added to zip ..\custom\customimages\rack_icon.png
File added to zip ..\custom\customimages\requester_icon.png
File added to zip ..\custom\customimages\roomsensor_citype.png
File added to zip ..\custom\customimages\roomsensor_icon.png
File added to zip ..\custom\customimages\router_citype.png
File added to zip ..\custom\customimages\router_icon.png
File added to zip ..\custom\customimages\scanner.png
File added to zip ..\custom\customimages\scanner_citype_icon.png
File added to zip ..\custom\customimages\server_citype.png
File added to zip ..\custom\customimages\server_icon.png
File added to zip ..\custom\customimages\smart_phone_citype.png
File added to zip ..\custom\customimages\smart_phone_icon.png
File added to zip ..\custom\customimages\software_citype.png
File added to zip ..\custom\customimages\software_icon.png
File added to zip ..\custom\customimages\solaris_citype.png
File added to zip ..\custom\customimages\solaris_icon.png
File added to zip ..\custom\customimages\solaris_workstation.png
File added to zip ..\custom\customimages\ssheader_logo.gif
File added to zip ..\custom\customimages\storagedevice_citype.png
File added to zip ..\custom\customimages\storage_device_icon.png
File added to zip ..\custom\customimages\supportgroup_citype.png
File added to zip ..\custom\customimages\support_applications_citype.png
File added to zip ..\custom\customimages\support_applications_icon.png
File added to zip ..\custom\customimages\support_group_icon.png
File added to zip ..\custom\customimages\switch_citype.png
File added to zip ..\custom\customimages\switch_icon.png
File added to zip ..\custom\customimages\switch_port_citype.png
File added to zip ..\custom\customimages\switch_port_icon.png
File added to zip ..\custom\customimages\sybase_citype.png
File added to zip ..\custom\customimages\tableheader.gif
File added to zip ..\custom\customimages\tableheaderr.gif
File added to zip ..\custom\customimages\tableheader_RTL.gif
File added to zip ..\custom\customimages\tablet_pc_citype.png
File added to zip ..\custom\customimages\tablet_pc_icon.png
File added to zip ..\custom\customimages\tab_bluebase.gif
File added to zip ..\custom\customimages\tab_sel_bg.gif
File added to zip ..\custom\customimages\tab_sel_lefttaper.gif
File added to zip ..\custom\customimages\tab_sel_righttaper.gif
File added to zip ..\custom\customimages\tab_unsel_bg.gif
File added to zip ..\custom\customimages\tab_unsel_lefttaper.gif
File added to zip ..\custom\customimages\tab_unsel_righttaper.gif
File added to zip ..\custom\customimages\technicians_citype.png
File added to zip ..\custom\customimages\technician_icon.png
File added to zip ..\custom\customimages\topheader-efx-RTL.gif
File added to zip ..\custom\customimages\topheader-efx.gif
File added to zip ..\custom\customimages\topheader.gif
File added to zip ..\custom\customimages\topheaderbg.gif
File added to zip ..\custom\customimages\topheaderright.gif
File added to zip ..\custom\customimages\Unix_workstation.png
File added to zip ..\custom\customimages\ups_citype.png
File added to zip ..\custom\customimages\ups_icon.png
File added to zip ..\custom\customimages\user_citype.png
File added to zip ..\custom\customimages\videoencoder_citype.png
File added to zip ..\custom\customimages\videoencoder_icon.png
File added to zip ..\custom\customimages\web_server_citype.png
File added to zip ..\custom\customimages\web_server_icon.png
File added to zip ..\custom\customimages\windows_citype.png
File added to zip ..\custom\customimages\windows_icon.png
File added to zip ..\custom\customimages\windows_workstation.png
File added to zip ..\custom\customimages\worksation_citype.png
File added to zip ..\custom\customimages\workstation_icon.png
File added to zip ..\custom\customtemplate
File added to zip ..\custom\customtemplate\licenseagreementexpiry.html
File added to zip ..\custom\customtemplate\mergepurchaseorder.html
File added to zip ..\custom\customtemplate\pohistory.html
File added to zip ..\custom\customtemplate\poprintpreview.html
File added to zip ..\custom\rebrand
File added to zip ..\custom\SelfServiceHelp.html
File added to zip ..\custom\SelfServiceHelp_ja.html
File added to zip ..\custom\serviceicons
File added to zip ..\custom\serviceicons\1390404731406.PNG
File added to zip ..\custom\serviceicons\1390405046816.PNG
File added to zip ..\custom\serviceicons\1390405124538.PNG
File added to zip ..\custom\serviceicons\1390405162276.PNG
File added to zip ..\custom\serviceicons\1390405191449.PNG
File added to zip ..\custom\serviceicons\1390405291089.PNG
File added to zip ..\custom\serviceicons\1390405318733.PNG
File added to zip ..\custom\serviceicons\1390405375987.PNG
File added to zip ..\custom\serviceicons\1390405394926.PNG
File added to zip ..\custom\serviceicons\1390405421993.PNG
File added to zip ..\custom\serviceicons\1390405445160.PNG
File added to zip ..\custom\serviceicons\1390405465893.PNG
File added to zip ..\custom\serviceicons\application.png
File added to zip ..\custom\serviceicons\battery.png
File added to zip ..\custom\serviceicons\bluetooth.png
File added to zip ..\custom\serviceicons\broadband.png
File added to zip ..\custom\serviceicons\camera.png
File added to zip ..\custom\serviceicons\comm-devices.png
File added to zip ..\custom\serviceicons\corporate-website.png
File added to zip ..\custom\serviceicons\datamgmt.png
File added to zip ..\custom\serviceicons\desktop.png
File added to zip ..\custom\serviceicons\drawing-pad.png
File added to zip ..\custom\serviceicons\dvd-drive.png
File added to zip ..\custom\serviceicons\DVD.png
File added to zip ..\custom\serviceicons\email-server.png
File added to zip ..\custom\serviceicons\email.png
File added to zip ..\custom\serviceicons\emergency-service.png
File added to zip ..\custom\serviceicons\ethernet.png
File added to zip ..\custom\serviceicons\exchange-server.png
File added to zip ..\custom\serviceicons\furniture.png
File added to zip ..\custom\serviceicons\internet.png
File added to zip ..\custom\serviceicons\intranet.png
File added to zip ..\custom\serviceicons\keyboard.png
File added to zip ..\custom\serviceicons\lan.png
File added to zip ..\custom\serviceicons\laptop.png
File added to zip ..\custom\serviceicons\mobile.png
File added to zip ..\custom\serviceicons\monitor.png
File added to zip ..\custom\serviceicons\mouse.png
File added to zip ..\custom\serviceicons\network1.png
File added to zip ..\custom\serviceicons\others.png
File added to zip ..\custom\serviceicons\pda.png
File added to zip ..\custom\serviceicons\pendrive.png
File added to zip ..\custom\serviceicons\popular-service.png
File added to zip ..\custom\serviceicons\printer2.png
File added to zip ..\custom\serviceicons\projector.png
File added to zip ..\custom\serviceicons\proxy-server.png
File added to zip ..\custom\serviceicons\router.png
File added to zip ..\custom\serviceicons\scat-ico-file.gif
File added to zip ..\custom\serviceicons\security.png
File added to zip ..\custom\serviceicons\server.png
File added to zip ..\custom\serviceicons\simcard.png
File added to zip ..\custom\serviceicons\software.png
File added to zip ..\custom\serviceicons\speakers.png
File added to zip ..\custom\serviceicons\switch.png
File added to zip ..\custom\serviceicons\telephone.png
File added to zip ..\custom\serviceicons\user-management.png
File added to zip ..\custom\serviceicons\wan.png
File added to zip ..\custom\serviceicons\web-browser.png
File added to zip ..\custom\serviceicons\wifi.png
File added to zip ..\custom\style
File added to zip ..\custom\style\custom_style.css
File added to zip ..\custom\style\custom_style_RTL.css
File added to zip ..\custom\style\default_theme.properties
File added to zip ..\custom\style\style_template.css
File added to zip ..\custom\users
File added to zip ..\bin\startDB.bat
File added to zip ..\server\default\conf\wrapper.conf
File added to zip ..\bin\run.bat
File added to zip ..\server\default\conf\logging.xml
File added to zip ..\server\default\deploy\jbossweb-tomcat50.sar\server.xml
stopping DB Server >>>>> false
C:\ManageEngine\ServiceDesk\bin>
Regards.