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SNMP scan failing

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Have enabled printers with SNMP with read access with credentials.  When we choose to scan asset it is failing - cannot connect to SNMP Agent or credential is not configured.  It is inventoring but doesn't function to place in correct asset location as a printer for example.  Have put in creditials and tried scanning and it still fails.  What needs to be changed in order for this to accept the creditials.  Is there a configuration in the printer settings that needs to be opened?
 
Thanks,
Gayla Alderette

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