Is there a way to have the self service portal land on the "Requests" page? There are actually a few changes I'd like to make but I'm not sure how to go about it.
I'd like to do the following for the SSP:
- Remove the right side banner regarding how to use the portal
- Point the "Submit a Request" link on the Home tab to the Requests screen. I want my users to use the New Request button to submit a ticket rather than using the service categories
- Show a list of pending tickets on the home screen (is this possible?)
That's really it for now. Can someone help?